General terms and conditions

Version of 23 September 2026

Christian Minette BV · Pierstraat 68, 2630 Aartselaar, Belgium · VAT BE 0762.975.274

Article 1. Definitions

In these general terms and conditions:

• “OneTake. Legal” means the private limited company Christian Minette BV, with registered office at Pierstraat 68, 2630 Aartselaar, Belgium, company and VAT number BE 0762.975.274, which practises law under the trade name OneTake. Legal. The services are provided by Christian Minette, lawyer (advocaat) registered with the Antwerp Bar and a member of the Flemish Bar Association (Orde van Vlaamse Balies, OVB).
• “Client” means the natural or legal person who uses the services of OneTake. Legal.
• “Consumer” means any natural person acting for purposes outside their trade, business, craft or profession.
• “Business” means any Client who is not a Consumer.
• “Agreement” means the services agreement between OneTake. Legal and the Client, concluded in accordance with Article 3.
• “Price List” means the prices and service descriptions published on onetakelegal.be at the time of the Quote.
• “Quote” means the written proposal from OneTake. Legal, by e-mail or as a document, setting out the description of the service, the fixed price, the delivery time, the invoicing arrangements and what falls outside the engagement.

Article 2. Scope

These general terms and conditions apply to all services provided by OneTake. Legal to the Client. Deviations apply only if they have been expressly agreed in writing; a deviating arrangement replaces only the provision it departs from and leaves the other provisions unaffected.

In the event of a conflict between the Quote and these general terms and conditions, the Quote prevails. These general terms and conditions take precedence over any general terms and conditions of the Client.

These general terms and conditions exist in Dutch and in English. In the event of any discrepancy between the two versions, the Dutch text prevails.

Article 3. Formation of the client relationship

3.1. A client relationship and an Agreement only come into existence when the Client confirms the Quote from OneTake. Legal in writing (a reply by e-mail is sufficient), or when OneTake. Legal expressly accepts the engagement in writing in another way.

3.2. Merely contacting OneTake. Legal, by phone, by e-mail, through the website or the online tools, requesting a quote, or providing documents or information, does not create a client relationship and does not bind OneTake. Legal in any way. A free introductory call serves to establish whether OneTake. Legal is the right counsel and what the service costs; it is not legal advice. As long as there is no written confirmation or acceptance, OneTake. Legal does not act as counsel for the person concerned and assumes no obligation, deadline, duty to advise or assist, or any liability whatsoever.

3.3. Information or documents provided to OneTake. Legal before the Agreement is concluded are not considered to have been entrusted in the context of a client relationship and do not give rise to a conflict of interest for OneTake. Legal. OneTake. Legal remains free to decline an engagement without giving reasons.

3.4. OneTake. Legal may make the start of its work conditional on confirmation of the Quote and, where the Quote provides for an advance payment, on payment of that advance in accordance with Article 11.

Article 4. Contractual relationship

The legal services are provided in the name and for the account of Christian Minette BV, which is the Client's sole contracting party. The Client cannot hold the lawyer who performs the services, the managing director or the company's staff personally liable; only Christian Minette BV can be held liable.

Article 5. Subject matter of the services

OneTake. Legal and the Client define the subject matter of the services at the start of their collaboration, in the Quote, and may adjust or extend it in writing during the collaboration. Any extension receives a fixed price in advance in accordance with Article 8.

OneTake. Legal's undertaking is an obligation of means (a best-efforts obligation): OneTake. Legal undertakes to perform the engagement with due care and expertise, but does not guarantee any particular result or outcome.

Article 6. Use of third parties

To perform the engagement, OneTake. Legal may call on third parties, such as translators, bailiffs, experts, notaries and accountants. OneTake. Legal does so in the name and for the account of the Client, who is deemed to have contracted directly with those third parties. The fees and costs of those third parties are borne by the Client. OneTake. Legal cannot be held liable for the choice or the involvement of those third parties.

If OneTake. Legal is unavailable, or where this is useful for the proper handling of the file, it may be assisted or replaced by a fellow lawyer.

Article 7. Information, cooperation and suspension for lack of instructions

Throughout the engagement, the Client provides OneTake. Legal in good time, spontaneously or on request, with all useful and correct information and instructions needed to deliver the services. OneTake. Legal is not liable for damage resulting from incorrect or incomplete information provided by the Client.

If the Client fails to provide the requested or necessary instructions, information or documents in good time, cannot be reached, or does not act on a request from OneTake. Legal, OneTake. Legal may suspend or postpone its work until it receives the necessary instructions or cooperation. OneTake. Legal is not liable for the consequences of such a suspension, including the expiry of deadlines, provided it has pointed out to the Client the need to act.

OneTake. Legal keeps the file built up during the engagement for five years after it is closed, after which it is destroyed. The Client must request any original documents no later than when the file is closed.

Article 8. Fees: fixed prices, no hourly rate

8.1. No hourly rate. OneTake. Legal does not charge for its services per unit of time spent, in any form. Every service is provided at a fixed price that is set before the engagement starts.

8.2. Price List. For the services published on onetakelegal.be, the price on the Price List at the time of the Quote applies. That price is exact and binding on OneTake. Legal, for the service as described on the Price List and in the Quote. The price is not increased because the engagement takes more time than estimated.

8.3. Scope of the service. The Quote describes what is included in the fixed price and what falls outside it and, for documents, the number of revision rounds. If the Quote says nothing on this point, the fixed price for a document includes one revision round based on the Client's comments. Questions to clarify the service delivered are included in the fixed price; a new question is not, even if it concerns the same file. Work that falls outside the service described (a new question, a new file, an additional step) receives a fixed price from the Price List or a fixed unit price in advance, and is only started after the Client's written agreement.

8.4. Tailor-made work. For services that are not on the Price List or that go beyond the description on the Price List, OneTake. Legal provides a Quote with a fixed price, per stage where necessary, in advance and in writing. No hourly rate applies there either.

8.5. Changes to the Price List. OneTake. Legal may change the Price List. New or changed prices are published on onetakelegal.be at least one month before they apply and do not affect a Quote that has already been confirmed. For a running subscription, Article 9.1 applies.

8.6. Costs. OneTake. Legal does not charge separate office, file or administration costs, nor costs per page, e-mail, phone call or copy. Court costs, court registry fees, any procedural costs award (rechtsplegingsvergoeding) the Client may owe to an opposing party, and expenses paid to third parties (such as bailiffs, the court registry, translators and experts) are paid by the Client directly to the third party or passed on at cost. VAT is due on fees and costs at the applicable rate (currently 21 %). All prices on the Price List exclude VAT unless stated otherwise.

Article 9. Subscription

9.1. Plans. OneTake. Legal offers Businesses a subscription in the Starter plan (1 to 15 employees), the Essential plan (10 to 30 employees) and the Partner plan (30 to 100 employees), at the fixed monthly price on the Price List when the subscription starts. OneTake. Legal may adjust that monthly price; it gives at least one month's notice by e-mail. The subscriber may then cancel the subscription, including during the first three months, with effect from the date on which the new price applies.

9.2. What the subscription includes. The subscriber asks questions by e-mail, phone or message (such as WhatsApp). Per plan, the subscription includes, each time as described on the Price List:

• Starter: up to two short questions per month; files at the fixed price on the Price List;
• Essential: up to four short questions per month, an annual audit of the work rules and 10 % off every file;
• Partner: short questions without a fixed maximum, subject to fair use, a start audit, a quarterly call and 15 % off every file.

Unused short questions lapse at the end of the month and do not carry over. The discount applies to the fixed prices of single files on the Price List, not to proceedings (Article 10).

9.3. Short questions and fair use. A short question is a specific question that OneTake. Legal can answer with a short reply, based on its knowledge and the Client's information, without drafting or reviewing a document of more than two pages and without contact with a third party. Fair use in the Partner plan means that the number and scope of short questions remain proportionate to what a business of that size normally needs.

9.4. Response time. OneTake. Legal aims to reply to a subscriber's question within 24 hours on working days. This is an obligation of means; if the reply needs more time, OneTake. Legal says so within that period, with the date on which the reply will follow.

9.5. What falls outside. If a question requires more than a short reply, for example written advice, drafting or reviewing a document of more than two pages or contact with a third party, or if it concerns a dismissal, a negotiation or monitoring deadlines, it becomes a file. OneTake. Legal says so in advance. The Client then receives a Quote with the fixed price from the Price List, less the discount of its plan, and OneTake. Legal only starts after the Client's agreement. In any event, the following fall outside the subscription: court proceedings and representation, protected employees, dismissal for serious cause, collective dismissal and restructuring, negotiations with an opposing party, trade union or consultative body beyond initial advice, assistance during a social inspection, international employment, advice on pension and insurance plans, other areas of law, training, and disputes that were already ongoing when the subscription started.

9.6. Practical rules. Each subscriber designates no more than two contact persons; questions from employees themselves fall outside the subscription. One subscription covers one legal entity. If the subscriber structurally asks more short questions than its plan includes, or if use in the Partner plan goes beyond fair use, OneTake. Legal discusses this with the Client and proposes another plan or a fixed price; it never invoices more than the subscription price without the Client's agreement. The subscription is a legal service, not insurance: the costs of proceedings are not covered.

9.7. Term, payment and termination. The subscription is invoiced monthly in advance and runs for at least three months; after that, it can be cancelled monthly with one month's notice, by e-mail. In the event of non-payment, the service is paused after a reminder until payment is received.

Article 10. Proceedings: fixed price per proceeding and success fee

10.1. Fixed price per proceeding. Proceedings before the labour court at first instance are provided at the fixed price on the Price List, in the “standard” band (claim up to EUR 25,000 or not measurable in money) or the “complex” band (higher stakes or a special situation, such as dismissal for serious cause, a protected employee, harassment or discrimination, or multiple claimants). The fixed price covers the analysis of the file, discussions with the opposing party's lawyer, negotiating an amicable settlement, the written submissions at first instance and the oral pleadings. It assumes one opposing party, two rounds of written submissions and one hearing. The price is invoiced in stages, as set out in the Quote.

10.2. Additional steps. Any step beyond those assumptions (including an additional round of submissions, an additional hearing, a counterclaim or an expert investigation) is charged at the fixed unit price stated in the Quote. An appeal costs 60 % of the price of the first instance.

10.3. Success fee. On top of the fixed price of proceedings, a success fee is due of 15 % of the amount OneTake. Legal saves the Client: the difference between the principal sum claimed when the proceedings were brought and the principal sum the Client pays after the judgment or after a settlement during the proceedings. If the Client is itself the claimant, the success fee is 15 % of what the Client actually receives. Interest, court costs and the procedural costs award are not taken into account. The success fee amounts to no more than twice the fixed price of the proceedings, is calculated once after the last instance, and is confirmed in the Quote before the proceedings start. Without a result, no success fee is due; the fixed price always remains due (Article 446ter of the Belgian Judicial Code). Any procedural costs award granted to the Client if it wins belongs to the Client.

Article 11. Invoicing, payment and suspension

11.1. Invoicing and advance payments. OneTake. Legal invoices as set out in the Quote. If the Quote says nothing on this point, a fixed-price service is invoiced on delivery, and proceedings per stage, at the start of each stage. The Quote may provide for an advance payment; work then starts once the advance payment has been received, and it is set off against the final invoice. A subscription is invoiced in accordance with Article 9.7.

11.2. Payment term. Invoices from OneTake. Legal, including invoices for advance payments, are payable within 15 days of the invoice date. Businesses receive invoices as structured electronic invoices (Peppol) where the law requires it.

11.3. Suspension and consequences of non-payment. In the event of non-payment or late payment, OneTake. Legal expressly reserves the right not to start work or to suspend ongoing work, in all files of the Client concerned, until payment in full, or to terminate the collaboration with immediate effect. In the event of non-payment on the due date, all other invoices, including those not yet due, become immediately payable by operation of law. OneTake. Legal is not liable for damage resulting from such a suspension, termination or not starting work.

11.4. Late payment by a Business. In the event of late payment by a Business, late-payment interest is due by operation of law and without formal notice at the rate set by the Act of 2 August 2002 on combating late payment in commercial transactions, as well as fixed compensation of 10 % of the outstanding balance with a minimum of EUR 125, without prejudice to OneTake. Legal's right to compensation for the actual recovery costs. To be admissible, any dispute of an invoice must be made within 8 days of receipt, by registered letter or by e-mail with acknowledgement of receipt.

11.5. Late payment by a Consumer. If the Client is a Consumer, the mandatory rules of Book XIX of the Belgian Code of Economic Law apply. In that case, OneTake. Legal first sends a free payment reminder; late-payment interest and the fixed compensation are only due after the statutory waiting period has expired and remain limited to the amounts permitted by law. The compensation clause is reciprocal.

Article 12. Response and delivery times

12.1. OneTake. Legal aims to give a first reply to every question from a Client, and to provide a Quote for every request, within 24 hours on working days. This is an obligation of means, not an obligation of result. The delivery time of a fixed-price service is set in the Quote.

12.2. A delivery time starts to run on the working day after the day on which OneTake. Legal has received confirmation of the Quote and all requested information and documents and, where the Quote provides for an advance payment, the advance payment. Deadlines are extended by the length of any absence OneTake. Legal has announced in advance and by the time the Client needs to answer questions.

12.3. If a deadline proves unachievable, OneTake. Legal says so before it expires, with a new date. Exceeding a deadline does not lead to a price increase.

Article 13. Digital collaboration and file folder

13.1. OneTake. Legal works digitally. Documents are exchanged through a secure, shared folder per file, to which the Client can add documents. The Client can share access to that folder with a colleague and remains responsible for the people to whom it gives access.

13.2. Advice, agreements and letters are delivered digitally, with a redline and a short explanation for each amended version. Signing takes place digitally, unless the law requires another form.

Article 14. Liability

14.1. Any shortcoming or professional error attributable to OneTake. Legal is attributed exclusively to Christian Minette BV. Only Christian Minette BV can be held liable by the Client, not the lawyer, the managing director or the staff personally.

14.2. OneTake. Legal is insured for its professional liability under the collective professional civil liability policy of the Flemish Bar Association (policy no. LXX034899), underwritten by Amlin Insurance through the broker Vanbreda Risk & Benefits, with cover of up to EUR 2,500,000 per claim. The policy provides worldwide cover except for the United States and Canada. The terms of the policy prevail over this summary; on request, the Client receives a copy free of charge.

14.3. Any liability of OneTake. Legal is limited to the amount actually paid out in the file concerned under the professional liability insurance, plus the applicable deductible. If, for any reason, no payment is made under that insurance, liability is limited to the fees paid by the Client in the file concerned (excluding costs and VAT).

14.4. OneTake. Legal is not liable for indirect damage, consequential damage, loss of profit or loss of use, nor for shortcomings of third parties it engages.

14.5. The limitations in this article do not apply in the event of intent or gross negligence on the part of OneTake. Legal. With regard to a Consumer, they apply only within the limits of mandatory law.

Article 15. Third-party funds

OneTake. Legal transfers amounts it receives for the Client to the Client, in accordance with the ethical rules of the Flemish Bar Association on third-party funds. OneTake. Legal may withhold sums from amounts received for the Client's account to cover outstanding invoices, without prejudice to the Client's right to dispute the fee statements.

Article 16. Processing of personal data

By entrusting the engagement, the Client consents to OneTake. Legal processing the information and personal data provided in the context of the engagement in order to deliver the services, including, where applicable, special categories of personal data and data relating to criminal convictions and offences.

OneTake. Legal also processes this data for the legitimate interests of the firm or of third parties, the exercise of the right to freedom of expression and information, and the establishment, exercise or defence of legal claims.

The Client has the right of access, rectification, erasure, restriction and portability of its personal data, the right to object and the right to withdraw any consent given. OneTake. Legal responds to such a request with reasons within one month, which may be extended by two months. The Client may lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit), Rue de la Presse 35, 1000 Brussels (+32 (0)2 274 48 00). For further information, OneTake. Legal refers to its privacy policy on onetakelegal.be.

Article 17. Use of artificial intelligence

17.1. OneTake. Legal is AI-native: applications based on artificial intelligence are used in every file (including text analysis, legal research, summarising and drafting first versions), solely to support the services. By entrusting the engagement, the Client gives its express consent to this, including for the personal data the engagement contains.

17.2. OneTake. Legal only uses business applications, under business terms, that offer an appropriate level of security and confidentiality and do not use the data to train AI models; no free or consumer versions. Where needed, OneTake. Legal anonymises names in documents. OneTake. Legal chooses the most suitable application for each task and may change provider.

17.3. All advice is reviewed and finalised by Christian Minette, who remains responsible at all times for the content and quality of the services provided. Professional secrecy and data protection rules continue to apply in full. The Client can always ask what AI did in its file: which step, which model and what OneTake. Legal changed.

17.4. The Client may withdraw its consent at any time via christian@onetakelegal.be, after which OneTake. Legal continues the services without such applications as far as reasonably possible; the fixed price and the delivery time may then be adjusted by mutual agreement.

Article 18. Intellectual property

The Client may not distribute, publish or use the advice, memoranda, notes, (draft) agreements, court documents and other works prepared by OneTake. Legal, in any form, without the prior written consent of OneTake. Legal, except in the context of the engagement entrusted to OneTake. Legal and their normal use within the Client's business.

Article 19. Anti-money laundering legislation and identification

OneTake. Legal is subject to the legislation on the prevention of money laundering and terrorist financing (including the Act of 18 September 2017). This legislation entails an obligation to identify and, where applicable, to report. On first request, the Client provides all requested identity details on the basis of official documents, including, where applicable, those of its representatives and ultimate beneficial owners.

Article 20. Termination

Both the Client and OneTake. Legal may terminate the Agreement at any time by notifying the other party in writing; for a subscription, the terms of Article 9.7 apply. Termination does not affect services already provided and costs already incurred, which remain due; for a fixed-price service, the part of the price corresponding to the stages or work already delivered remains due. An agreed success fee also remains due under the agreed conditions.

Article 21. Professional secrecy, ethics and complaints

OneTake. Legal is bound by professional secrecy and by the ethical rules of the Flemish Bar Association and the Antwerp Bar. Confidential information entrusted by the Client is not disclosed to third parties, except where required by law.

Complaints about the services can be addressed directly to OneTake. Legal at christian@onetakelegal.be. OneTake. Legal replies within five working days.

Article 22. Partial invalidity

The invalidity, unenforceability or nullity of one or more provisions of these general terms and conditions does not affect the validity of the other provisions. An affected provision remains binding to the extent permitted by law. The parties undertake to replace an invalid or void provision with a valid provision that comes as close as possible to the original intention.

Article 23. Changes to the general terms and conditions

These general terms and conditions may be amended from time to time. The applicable version can always be consulted on onetakelegal.be. An ongoing engagement is governed by the version that applied when the Agreement was concluded.

Article 24. Governing law and jurisdiction

The Agreement between OneTake. Legal and the Client is governed exclusively by Belgian law. The parties prefer to settle their disputes amicably. The courts of the judicial district of Antwerp, Antwerp division, have jurisdiction over any dispute. With regard to a Consumer, the mandatory statutory rules on jurisdiction continue to apply.